Frequently asked questions
Use the FAQ section to answer your customers' most frequent questions.
General
Petique Salon is located in Manhattan. Please visit our Contact page for our address, business hours, and directions.
Yes, we plan to offer selected pet products, grooming care items, and daily essentials for dogs.
Please contact us if you are running late. Additional daycare or late pickup fees may apply depending on the situation.
Please let us know as early as possible if you need to cancel or reschedule. Same-day cancellations or no-shows may be subject to a fee.
Safety is our priority. If a dog shows severe aggression or stress, we may stop the service or recommend another option for the safety of the dog and our staff.
Yes, we do our best to work patiently with each dog. If your dog is nervous or anxious, please let us know before the service so we can provide extra care.
Yes, you may bring food, treats, or special instructions if your dog has specific needs. Please let us know about any allergies or dietary restrictions.
Yes, daycare may be added depending on availability and your dog’s comfort level.
For the safety of all pets, dogs must be up to date on required vaccinations. Proof of vaccination may be requested before grooming or daycare services.
Yes, appointments are recommended for grooming services. Walk-ins may be accepted depending on availability.
You can make a reservation by contacting us directly or through our online booking system once available.
Prices may vary depending on your dog’s size, coat condition, behavior, styling request, and service time. Additional charges may apply for matting, deshedding, special handling, or extra styling.
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Grooming & Bath
For safety and comfort, we usually recommend that owners do not stay during grooming. Some dogs may become more anxious when they see their owner nearby.
Grooming time may vary depending on your dog’s size, coat condition, temperament, and requested style. We will provide an estimated pickup time at check-in.
Yes. You are welcome to show us reference photos or explain the style you would like. Please note that the final result may vary depending on your dog’s coat type, coat condition, and behavior.
If your dog has matted hair, we will check the coat condition before grooming. Additional dematting fees may apply. In some cases, shaving may be the safest and most comfortable option for your dog.
Yes, we offer bath services. Bath pricing may vary depending on your dog’s size, coat type, and coat condition.
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Daycare & Boarding
Yes, we offer daycare services. Half-day, full-day, and daycare pass options are available.
Half-day daycare is up to 4 hours. Full-day daycare is for longer stays during business hours.
Yes, we offer daycare passes and package options for regular daycare guests. Package benefits may include special grooming prices or discounts.
Overnight boarding is not available at this time. However, we are planning to offer overnight stays in the future. Please check our website or contact us for updates.
Daycare is for daytime care only, while boarding includes an overnight stay. At this time, we currently offer daycare services, and overnight boarding will be added in the future.
